GDPR Notice

Data Controller

Seres Foods Gıda San. ve Tic. A.Ş.

Address: Eski Havaalanı Cad. No:188/2E Çiğli – 35620 Izmir / Türkiye
Phone: +90 232 328 36 45
Email: info@seresfoods.com

Purposes of Processing Personal Data

The personal data collected through our website are processed for the following purposes:

  • Responding to communication requests,
  • Evaluating dealership & partnership applications,
  • Managing e-newsletter subscriptions,
  • Improving our service quality and enhancing user experience,
  • Fulfilling legal obligations

Method of Collecting Personal Data and Legal Basis

Your personal data are collected electronically through the contact forms, application forms, e-newsletter subscription fields, and cookies available on our website. These data are processed on the following legal bases:

  • Explicitly stipulated by law (Article 5/2-a of the KVKK),
  • Directly related to the establishment and performance of a contract (Article 5/2-c),
  • Necessary for the data controller to fulfill its legal obligations (Article 5/2-ç),
  • Mandatory for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms (Article 5/2-f)

Transfer of Personal Data

Your personal data may be transferred only to the extent required for the purposes specified above:

  • To authorized public institutions and organizations, where required by legal obligations,
  • To service providers with whom we cooperate under contractual relationships (e.g., e-newsletter delivery systems, server hosting providers).

Retention Period of Personal Data

Your personal data will be retained for the periods prescribed by the applicable legislation or for as long as necessary to fulfill the purposes of processing. At the end of such periods, your data will be deleted, destroyed, or anonymized.

Your Rights Under KVKK

Pursuant to Article 11 of the Law on the Protection of Personal Data (KVKK), as a data subject you have the following rights:

  • To learn whether your personal data is being processed,
  • If processed, to request information regarding such processing,
  • To learn the purpose of processing and whether it is used in accordance with that purpose,
  • To know the third parties to whom your data is transferred, domestically or abroad,
  • To request the rectification of incomplete or inaccurate data,
  • To request the deletion or destruction of your personal data within the framework of Article 7 of the KVKK,
  • To request notification of such actions to third parties to whom your data has been transferred,
  • To object to the occurrence of a result against you through the analysis of processed data exclusively by automated systems,
  • To claim compensation if you suffer damage due to unlawful processing of your personal data.

Application Method

You may submit your requests regarding your rights in writing, via registered electronic mail (KEP) address, secure electronic signature, or by sending an email to info@seresfoods.com.